cphtech

Privacy Policy

Effective: 2025-01-01

1. Who We Are

Copenhagen Technologies (“we,” “us,” or “our”) is a Denmark-based software engineering company focused on AI-driven business automation and software developemt, specializing in ai business process optimization and related services.

Address: Slotsbakken 38, Hørsholm, Denmark CVR: 34832811 Contact: [email protected]

2. Data We Collect and Process

2.1 Directly From You

  • User-Submitted Information: Data you provide through forms, sign-ups, or direct communications (e.g., name, email, phone number).
  • Communications: Emails, messages, and other correspondence you send to us.

2.2 Automatically Collected

  • Usage Data: IP address, browser type, operating system, access times, and timestamps.
  • Device Information: Device type, hardware/software versions, system settings, and diagnostic data.
  • Interaction Patterns: Insights on how you navigate and use our applications and services.

2.3 Third-Party Sources

We integrate with external services and APIs to deliver and enhance our offerings. Data obtained through these integrations is processed in line with your permissions and our privacy practices.

3. Purpose of Processing

  1. Service Delivery & Maintenance
    • Provide and maintain the AI automation services you’ve contracted or signed up for.
  2. Technical Improvement
    • Optimize, debug, and troubleshoot our applications.
  3. Issue Resolution
    • Diagnose and fix bugs or performance issues.
  4. Legal Compliance
    • Comply with applicable legal obligations.
  5. Security & Fraud Prevention
    • Protect against unauthorized access, fraud, and misuse.

4. Data Sharing and Recipients

  1. Service Providers: We share personal data with hosting providers, analytics vendors, and similar partners under confidentiality and data protection obligations.
  2. Third-Party Tools: We may use external platforms to process or store data.
  3. Public Authorities: We disclose personal data when legally required to do so.

We do not sell or trade your personal data to third parties.

5. International Data Transfers

Where data is transferred outside your region, we implement safeguards (such as contractual and technical measures) to ensure your data remains protected.

6. Data Retention

  1. Active Contract Data: Retained for the duration of our services to you, plus the period required by local regulations.
  2. Inactive User Data: Retained for a set period after your last interaction, then anonymized or deleted.
  3. Technical Logs: Maintained for a limited time to address technical issues.

7. Security Measures

  • Encryption: Data in transit is secured via encrypted channels.
  • Access Controls: Role-based permissions to limit internal data access.
  • Regular Audits: Ongoing assessments of our infrastructure and processes.
  • Staff Training & Confidentiality: Team members are trained and bound by confidentiality obligations.

7.1 Breach Notification

If a breach poses a significant risk to your rights and freedoms, we will notify affected individuals and relevant authorities within the required timeframe.

8. Special Category Data

We do not process sensitive data (e.g., health or biometric data) unless explicitly required and only with explicit consent. In such cases, we apply additional security measures.

9. Cookies & Tracking
We use cookies and tracking technologies (including Google Analytics and HubSpot) to gather usage data and improve user experience. For more details on the types of cookies we use and how to manage your preferences, please see our Cookie Policy. You may also contact us at [email protected] for further inquiries.

10. Your Rights

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion where feasible.
  • Restriction: Limit processing in certain cases.
  • Objection: Object to processing based on our legitimate interests.
  • Data Portability: Receive your data in a commonly used format.
  • Withdraw Consent: Revoke consent-based processing at any time (does not affect past processing).

To exercise these rights, contact [email protected].

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted with a revised “Effective Date.” Where changes are significant, we will provide additional notice (e.g., email or in-app).

12. Complaints & Contact Information

If you have questions or concerns about our data practices, please contact:
Email: [email protected]